Refund and Returns Policy

If, for any reason, you are not happy with your goods return them immediately with all paperwork you received with the order. If an error is due to incomplete or incorrect instructions, or failure to follow our instructions correctly then a charge will be made.

If you do not have enough fabric in one single piece, we are sometimes able to work miracles; an extra charge will be made, depending on the work involved.

An order is accepted on the strict understanding that all liabilities of the company to the customer shall be discharged upon receipt by the customer of a satisfactory article to specification or failing this upon refund of remittance. Fabric is assumed to have zero value and we don’t keep any scraps. We can return surplus fabric at a charge of £3.40 per order.

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